Question 1

How does Connexus get paid?

Accepted Answer

Based on which solutions you choose, you will receive a consolidated monthly invoice from Connexus.

Question 2

What if I don't want to sign up for all of the modules or services offered?

Accepted Answer

You can select the service(s) that best fit your needs.

Question 3

How do you find the vendors for your platform?

Accepted Answer

We source and vet qualified vendors using trusted reviews, referrals including from clients, and reputable organizations to ensure reliable options for your needs.

Question 4

What real estate sectors do you serve?

Accepted Answer

We work across multifamily, student housing, affordable housing, senior living, HOAs, commercial, and hotels.

Question 5

Why would we want Connexus to manage our RFP process?

Accepted Answer

In-house RFPs are often time-consuming, inconsistent, and biased by existing vendors. Connexus standardizes scopes, levels bids, and uses market data to validate pricing and uncover savings while expanding your vendor pool. The result is a more objective, efficient process and time back to your team.

Question 6

What is the typical timeline for an RFP managed by Connexus?

Accepted Answer

Timelines vary by RFP type. Services requiring an onsite visit are typically open for 2-3 weeks, while those that do not are usually open for about one week. After submissions close, you can expect fully leveled, side-by-side bid comparisons for your review within days.

Question 7

Does Connexus share my organization's information?

Accepted Answer

No, Connexus does not share or sell your information.

Question 8

How did you get our contact information?

Accepted Answer

We source and vet qualified vendors using trusted reviews, referrals including from clients, and reputable organizations to ensure reliable options for your needs.

Question 9

Is there a cost to become a vendor partner on the Connexus platform?

Accepted Answer

There's no cost to join the platform or participate in RFPs. In some cases, clients may require credentialing fees-but only after you've been awarded the contract.

Question 10

What makes partnering with Connexus valuable?

Accepted Answer

The Connexus platform connects you with decision-makers, giving you the ability to bid on RFPs locally, regionally, or nationally and allows you to grow your business.

Question 11

Who awards the RFPs?

Accepted Answer

The Client decides who to award the RFP to.

Question 12

How will I be notified if I am not selected for an RFP award?

Accepted Answer

If the client selects another vendor, you will receive a notification in your Connexus vendor portal confirming the award and the close of the procurement cycle.

Question 13

Are you able to share how my proposal ranked against others?

Accepted Answer

No. To maintain fairness and protect proprietary information, Connexus does not share rankings, competitor pricing, or any confidential details about other vendors' proposals.

Question 14

Can I request feedback on my proposal?

Accepted Answer

Yes. Vendors may request general feedback after receiving notification. While Connexus is unable to share detailed scoring or comparisons to the selected vendor, we can provide insights to help strengthen future submissions.

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